Report It!
For quick and easy ways to report Crime, Dog Fouling and Fly Tipping please see flyer below:-
For quick and easy ways to report Crime, Dog Fouling and Fly Tipping please see flyer below:-
Fiware4Water is a project which aims to implement innovative approaches that empower customers towards water efficiency, through the use of smart meters. In the UK, the University of Exeter is partnering with South West Water (SWW) and the UN World Water Quality Alliance (UNWWQA).
Great Torrington has been chosen to pilot new smart meter technology as part of this project. Customers in this region will be given access to a smart phone application displaying their water consumption. They will be able to see how much they are paying for water, compare their consumption against others, set consumption targets and receive leak alarm notifications. SWW will use the data from these smart meters to locate and respond faster to household leaks in the area and derive relationships between consumption and the weather (e.g. rainfall) via an internally accessed web application. Research has shown that metered customers use significantly less water than customers who are not metered. The project team expects that increased visibility of water use behaviour will drive an even larger reduction in a customer’s water consumption. The benefits of which will be realised by SWW with a lower overall demand on resources and treatment requirements, and by the customer with a lower annual water bill.
The Project Team will be announcing details soon of a launch event at which SWW customers in Great Torrington will be invited to take part. For more information, please follow this link to the Fiware4Water website: https://www.fiware4water.eu/
Please click link below to view our Promotion Document for Great Torrington – Your Town Depends on You!
| Organisation | Representative for 2025/2026 |
| Area Advisory Group | Cllrs Smith & Cloke |
| Building Preservation Trust (Town Hall) | Cllrs Mills & Parish |
| Cavaliers | Cllr Cloke |
| Chamber of Trade | |
| Churches | Cllrs L Bright & Cloke |
| Community Development Trust | |
| Conservators | Cllr Maisey |
| Dementia Friendly / Memory Cafe | Cllrs Cloke & Mills |
| Early Years | Cllr L Bright |
| Fair Trade | Cllr B Callaghan-Martin |
| Futures Group | |
| Food Bank | Cllrs B Callaghan-Martin & Maisey |
| Heritage Groups | Cllr Mills – Museum, Dig the Castle, Cllr Smith – TVR, Rolle Canal |
| Mayfair Committee | Cllr Allin |
| Men’s Shed | Cllr Parish |
| Plough | Cllr Maisey |
| Police Liaison | Cllr Mills |
| Police & Crime Commissioner Advocate | Cllr Smith |
| Regeneration Board | Cllr Isaac |
| Sporting Groups | Cllrs Parish |
| Torrington 100 | Cllr Insull |
| Torrington in Bloom | Cllr Cloke |
| Torrington Silver Band | Cllr B Callaghan-Martin |
| Youth Groups | Cllr Mills |
| Torridge District Councillors | Cllrs C Bright, L Bright & Smith |
| Lead Members | Representative for 2025/2026 |
| Economic Development | Cllr Parish |
| Education | Cllr Cloke |
| Highways | Cllr C Bright |
| Housing | Cllr Mills |
| Licensing | Cllr C Bright |
| NHS/Health and Wellbeing | Cllrs Brown & Insull |
| Planning | Cllrs Cloke & Smith |
| Uniformed Emergency Services | Cllr Mills |
| Social Media | Cllr Allin |
Please note that the Annual Parish Meeting has now been cancelled. The Mayor’s and Town Clerk’s reports for 19/20 can be found below:-
The Role of Mayor can be divided into two distinct areas: Chairman of the Council, and representative of the Town.
The Mayor:
NOTE: The Mayor is expected to be accompanied by a Mayoress or Consort as appropriate. This is usually the wife or husband of the Mayor but need not be.
There are duties for the Mayoress/Consort:
a)Choose the theme for the May Fair children’s outfits.
b)Select the dressmaker to make the outfits.
c)Meet with the dressmaker and children to measure up for costumes.
d)Dressmaker also makes the cushion for the May Queen’s crown.
e)Attends with the Mayor the dress rehearsal on the Wednesday of May Fair week.
The Beadle is available (by prior arrangement) to drive the Mayor and Mayoress/Consort to official functions and return them.
This “job description” is not meant to be exhaustive but to give as much of a flavour of the role of Mayor as is reasonable so that the duties and responsibilities do not come as a surprise.
Following a visit from a representative of SWW the following information might be helpful:-
a.Priority Services Registration: This is for people with medical conditions or physical limitations. Once registered the individual will be notified of any interruptions in water supply and will have water delivered to them if there is no supply. The individual will receive a telephone call to advise them of any disruption. An application for this can be obtained from SWW or from their Website.
b.Debt Helpline: If customers are struggling to pay their water bill South West Water has a debt helpline on 0800 083 0283 and they will talk through different options available. The individual can also contact the Water Care Team via the email [email protected], or Emma Phillips directly via [email protected], and we can arrange a home visit to talk them through the different debt relief options available as well as helping to get them on the most appropriate tariff.
c.The Watercare Tariff: This is for metered customers who are on very low income. To qualify, an individual within the household must receive a qualifying benefit, such as income support or housing benefit. The tariffs offer a discount of between 15-50% off a water bill. An income assessment is carried out to determine eligibility. An application can be obtained from SWW, or a home visit can be arranged with the Water Care Team/ or Emma Phillips.
d.Switch to a meter: Water meters can save people a considerable amount of money. SWW has advisors who help people establish if a meter could save them money and help with initial applications. It is free to switch and if, after 24 months a customer considers it isn’t right for them, they can go back to unmeasured charges. In the Great Torrington area only, we are currently offering customers to go onto a ‘Dual Billing Trial’ whereby they can opt to get a water meter installed without changing to metered charges. SWW will then send letters to the customer every quarter to notify them how much water the household has used and the customer will be able to see which charge will be cheaper for them, i.e. the metered charge or their current unmeasured charge. To get involved with this trial, customers can call our Dual Billing team on 01392 442882.
e.The WaterSure Tariff: This may help a customer reduce their bill if they have a water meter, receive certain benefits and if someone in the home has a medical condition that means extra water is used, or if they have 3 or more children living with them. It works by capping a bill the average annual domestic water and sewerage charges, currently £488.45.
That we in Great Torrington acknowledge the Climate Change Emergency and aim to support efforts and work with relevant bodies to make Torridge District zero net carbon by 2030.
All governments (national, regional and local) have a duty to limit the negative impacts of Climate Breakdown, and local governments that recognise this should not wait for their national governments to change their policies. It is important for the residents of Great Torrington, Torridge District and the UK that council areas commit to carbon neutrality as quickly as possible. We would be joining an increasing group of councils across the UK (Bideford Town Council and Bristol City Council to name two).
By passing this motion, we will not only heighten awareness of the severity of this situation but with future financial commitments and decisions generally aim to help further reduce carbon emissions.